Your privacy is not just a legal requirement, it's a core part of our product architecture. Here is exactly how we handle your data.
Last updated: November 30, 2025
At WriteCrew, we believe that trust is the foundation of any successful business relationship. We are committed to protecting your privacy and ensuring you have complete control over your data. This policy outlines our practices regarding data collection, usage, and protection.
We collect information to provide better services to all our users. This includes:
Account Information: When you sign up, we collect your email, name, and company details.
Business Context: The raw data, markdown files, or property listings you upload to the "Context Manager". This data is strictly used to generate your content and is never shared with third parties for their own use.
Usage Data: We track how you use our dashboard to improve our AI models and user experience.
Your data powers the core functionality of WriteCrew. We use it to:
Generate Content: Your uploaded context is processed by our LLM partners (e.g., Google Vertex AI) solely to produce the articles and social posts you request.
Improve Services: We analyze usage patterns to optimize our editor and dashboard performance.
Communication: We send you updates about your content generation status, billing, and platform improvements.
We implement industry-standard security measures, including encryption in transit and at rest. Your business context data is stored in secure, isolated environments. We do not use your private business data to train public AI models.
You have the right to access, correct, or delete your personal data at any time. You can export your generated content and delete your account directly from the settings menu.
We partner with trusted providers like Stripe for payments and Google Cloud for infrastructure. These partners adhere to strict data protection standards.
Our support team is available to clarify any aspect of this policy.